Starbucks’s $40,000 Bid for Bipartisanship






Starbucks’s (SBUX) campaign for a fiscal-cliff deal, in which employees of D.C.-area shops are encouraged to write “Come Together” on customers’ cups, has drawn a lot of attention – and some mockery. The Daily Beast called it “doppio,” and the move was ridiculed as as a sign of desperation on Twitter.


It is no empty gesture. Starbucks expects to sell up to 200,000 cups of coffee in the D.C. metro area on Thursday and Friday. While the coffee giant does not offer ad space on its cups, Gregory Browne, a sales associate at PromoMedia Concepts (which produces about 40 million cups for third-party advertisers each year in the U.S.), estimates the company could get $ 0.20 per cup from advertisers. At that rate, the two-day cup campaign in D.C. is worth up to $ 40,000—enough to buy a full-page ad in most newspapers. (Starbucks also bought ads in the Washington Post and the New York Times for the campaign.)






Twenty cents per cup seems high? The average rate to advertise on cups at independent coffee shops is about half that, says Browne, but Starbucks could command more thanks to its vast distribution. The company sells 4 billion cups each year globally.


Not that you’ll see ads there any time soon. “The cup is not for sale,” says Starbucks spokesperson Jim Olson. “It’s a very cherished, personal connection we have with our customers, not a marketing billboard.” Still, it does put the company’s anxieties about the political climate at center stage.


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Afghan bomber attacks near major US base






KABUL, Afghanistan (AP) — A vehicle driven by a suicide bomber exploded at the gate of a major U.S. military base in eastern Afghanistan on Wednesday, killing the attacker and three Afghans, Afghan police said. The Taliban claimed responsibility for the attack.


Police Gen. Abdul Qayum Baqizai said a local guard who questioned the vehicle driver at the gate of Camp Chapman was killed along with two civilians and the assailant. The camp is located adjacent to the airport of the capital of Khost province, which borders Pakistan. Chapman and nearby Camp Salerno had been frequently targeted by militants in the past, but violent incidents have decreased considerably in recent months.






Taliban spokesman Zabihullah Mujahid said in an email that the bomber targeted Afghan police manning the gate and Afghans working for the Americans entering the base. He claimed high casualties were inflicted.


NATO operates with more than 100,000 troops in the country, including some 66,000 American forces. It is handing most combat operations over to the Afghans in preparation for a pullout from Afghanistan in 2014. Militant groups, including the Taliban, rarely face NATO troops head-on and rely mainly on roadside bombs and suicide attacks.


NATO forces and foreign civilians have also been increasingly attacked by rogue Afghan military and police, eroding trust between the allies.


On Tuesday, the Interior Ministry said a policewoman who killed an American contractor in Kabul a day earlier was a native Iranian who came to Afghanistan and displayed “unstable behavior” but had no known links to militants.


The policewoman, identified as Sgt. Nargas, shot 49-year-old Joseph Griffin, of Mansfield, Georgia, on Monday, in the first such shooting by a woman in the spate of insider attacks. Nargas walked into a heavily-guarded compound in the heart of Kabul, confronted Griffin and shot him once with her pistol.


The U.S-based security firm DynCorp International said on its website that Griffin was a U.S. military veteran who earlier worked with law enforcement agencies in the United States. In Kabul, he was under contract to the NATO military command to advise the Afghan police force.


The ministry spokesman, Sediq Sediqi, told a news conference that Nargas, who uses one name like many in the country, was born in Tehran, where she married an Afghan. She moved to the country 10 years ago, after her husband obtained fake documents enabling her to live and work there.


A mother of four in her early 30s, she joined the police five years ago, held various positions and had a clean record, he said. Sediqi produced an Iranian passport that he said was found at her home.


No militant group has claimed responsibility for the killing.


The chief investigator of the case, Police Gen. Mohammad Zahir, said that during interrogation, the policewoman said she had plans to kill either the Kabul governor, city police chief or Zahir himself, but when she realized that penetrating the last security cordons to reach them would be too difficult, she saw “a foreigner” and turned her weapon on him.


There have been 60 insider attacks this year against foreign military and civilian personnel, compared to 21 in 2011. This surge presents another looming security issue as NATO prepares to pull out almost all of its forces by 2014, putting the war against the Taliban and other militant groups largely in the hands of the Afghans.


More than 50 Afghan members of the government’s security forces also have died this year in attacks by their own colleagues. The Taliban claims such incidents reflect a growing popular opposition to the foreign military presence and the Kabul government.


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Netflix suffers Christmas Eve outage, points to Amazon






NEW YORK (Reuters) – An outage at one of Amazon‘s web service centers hit users of Netflix Inc.’s streaming video service on Christmas Eve and was not fully resolved until Christmas day, a spokesman for the movie rental company said on Tuesday.


The outage impacted Netflix subscribers across Canada, Latin America and the United States, and affected various devices that enable users to stream movies and television shows from home, Netflix spokesman Joris Evers said. Such devices range from gaming consoles such as Nintendo Wii and PlayStation 3 to Blu-ray players.






Evers said that the issue was the result of an outage at an Amazon Web Services‘ cloud computing center in Virginia, and started at about 12:30 p.m. PST (2030 GMT) on Monday and was fully restored Tuesday morning, although streaming was available for most users late on Monday.


“We are investigating exactly what happened and how it could have been prevented,” Evers said.


“We are happy that people opening gifts of Netflix or Netflix capable devices can watch TV shows and movies and apologize for any inconvenience caused last night,” he added.


An outage at Amazon Web Services, or AWS, knocked out such sites as Reddit and Foursquare in April of last year.


Amazon Web Services was not immediately available for comment. Evers, the Netflix spokesman, declined to comment on the company’s contracts with Amazon.


(Reporting by Sam Forgione; Editing by Leslie Gevirtz)


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Queen delivers 1st Christmas message in 3D






LONDON (AP) — Queen Elizabeth II has hailed the holidays in a new dimension, delivering her Christmas message for the first time in 3D.


In the annual, prerecorded broadcast, the monarch paid tribute to the armed forces, “whose sense of duty takes them away from family and friends” over the holidays, and expressed gratitude for the outpouring of enthusiasm for her Diamond Jubilee celebrations.






The queen said she was struck by the “strength of fellowship and friendship” shown by well-wishers to mark her 60 years on the throne.


“It was humbling that so many chose to mark the anniversary of a duty which passed to me 60 years ago,” she said as footage showed crowds lining the Thames River in the rain earlier this year for a boat pageant. “People of all ages took the trouble to take part in various ways and in many nations.”


The queen also reflected on Britain’s hosting of the Olympic games in 2012, praising the “skill, dedication, training and teamwork of our athletes” and singling out the volunteers who devoted themselves “to keeping others safe, supported and comforted.”


Elizabeth’s message aired shortly after she attended a traditional church service at St. Mary Magdelene Church on her sprawling Sandringham estate in Norfolk.


Wearing a turquoise coat and matching hat, the monarch rode to church in a Bentley, accompanied by granddaughters Beatrice and Eugenie. Her husband, Prince Philip, walked from the house to the church with other members of the royal family.


Three familiar faces were missing from the family outing. Prince William is spending the holiday with his pregnant wife Kate and his in-laws in the southern England village of Bucklebury. Prince Harry is serving with British troops in Afghanistan.


After the church service, the royals usually gather to watch the queen’s prerecorded television broadcast, a tradition that began with a radio address by King George V in 1932.


The queen has made a prerecorded Christmas broadcast on radio since 1952 and on television since 1957. She writes the speeches herself and the broadcasts mark the rare occasion on which the queen voices her own opinion without government consultation.


Her switch to 3D was not the only technological leap for prominent British figures this Christmas.


The Archbishops of Canterbury and York chose to tweet their sermons for the first time, in order to bring Christmas to a new digital audience.


In his speech, Archbishop of Canterbury Rowan Williams said he has been inspired by meeting victims of suffering over the past decade while leading the world’s 80 million-strong Anglican Communion.


Delivering his final Christmas Day sermon from Canterbury Cathedral, Williams also acknowledged how a vote against allowing women to become bishops has damaged the credibility of the church.


Still, he said, it was “startling” to see after the vote how many people “turned out to have a sort of investment in the church, a desire to see the church looking credible and a real sense of loss when — as they saw it — the church failed to sort its business out.”


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One in 12 in military has clogged heart arteries






NEW YORK (Reuters Health) – Just over one in 12 U.S. service members who died in the Iraq and Afghanistan wars had plaque buildup in the arteries around their hearts – an early sign of heart disease, according to a new study.


None of them had been diagnosed with heart disease before deployment, researchers said.






“This is a young, healthy, fit group,” said the study’s lead author, Dr. Bryant Webber, from the Uniformed Services University of the Health Sciences in Bethesda, Maryland.


“These are people who are asymptomatic, they feel fine, they’re deployed into combat,” he told Reuters Health.


“It just proves again the point that we know that this is a clinically silent disease, meaning people can go years without being diagnosed, having no signs or symptoms of the disease.”


Webber said the findings also show that although the U.S. has made progress in lowering the nationwide prevalence of heart disease, there’s more work that can be done to encourage people to adopt a healthy lifestyle and reduce their risks.


Heart disease accounts for about one in four deaths – or about 600,000 Americans each year, according to the Centers for Disease Control and Prevention.


The new data come from autopsies done on U.S. service members who died in October 2001 through August 2011 during combat or from unintentional injuries. Those autopsies were originally performed to provide a full account to service members’ families of how they died.


The study mirrors autopsy research on Korean and Vietnam war veterans, which found signs of heart disease in as many as three-quarters of deceased service members at the time.


“Earlier autopsy studies… were critical pieces of information that alerted the medical community to the lurking burden of coronary disease in our young people,” said Dr. Daniel Levy, director of the Framingham Heart Study and a senior investigator with the National Institutes of Health.


The findings are not directly comparable, in part because there was a draft in place during the earlier wars but not for Operations Enduring Freedom and Iraqi Freedom/New Dawn. When service is optional, healthier people might be more likely to sign up, researchers explained.


Still, Levy said the new study likely reflects declines in heart disease in the U.S. in general over that span.


Altogether the researchers had information on 3,832 service members who’d been killed at an average age of 26. Close to 9 percent had any buildup in their coronary arteries, according to the autopsies. And about a quarter of the soldiers with buildup in their arteries had severe blockage.


Service members who had been obese or had high cholesterol or high blood pressure when they entered the military were especially likely to have plaque buildup, Webber and his colleagues reported Tuesday in the Journal of the American Medical Association.


More than 98 percent of the service members included were men.


“This study bodes well for a lower burden of disease lurking in young people,” Levy, who wrote an editorial published with the report, told Reuters Health.


“Young, healthy people are likely to have a lower burden of disease today than their parents or grandparents had decades ago.”


That’s likely due, in part, to better control of blood pressure and cholesterol and lower rates of smoking in today’s service members – as well as the country in general, researchers said.


However, two risks for heart disease that haven’t declined are obesity and diabetes, which are closely linked.


“Obesity is the one that has not trended in the right direction,” Levy said.


“Those changes in obesity and diabetes threaten to reverse some of the dramatic improvements that we are seeing in heart disease death rates,” he added.


SOURCE: http://bit.ly/JjFzqx Journal of the American Medical Association, online December 25, 2012.


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Egypt fears over currency lead to dollar rush






CAIRO (AP) — As Egypt prepared to release official results of the divisive constitutional referendum on Tuesday, the country edged deeper into economic crisis with some worried residents hoarding dollars for fear that the local currency could weaken significantly.


The anxiety over the economy was visible at currency exchanges in the upscale Cairo neighborhood of Zamalek, which ran out of dollars by midday and offered only euros — a rare occurrence. Some banks, too, said they had run out of cash dollars, forcing people to seek foreign currency from exchanges around the city.






“I asked around in many exchange places and can’t find dollars anywhere,” said Cairo resident Mahmoud Kamel after unsuccessfully visiting one exchange office in Zamalek. “I want to exchange money because I’m afraid the Egyptian pound will not have any value soon.”


Both political instability and economic fundamentals are playing a role in Egypt’s growing financial distress. A constitution drafted by Islamist allies of President Mohammed Morsi deeply polarized the country and sparked huge street demonstrations that at times exploded into deadly violence. According to unofficial results the constitution passed in a referendum over the past two weekends with a 64 percent “yes” vote.


The official result due out later Tuesday is expected to confirm the unofficial tallies.


The dash to sell Egyptian pounds for dollars prompted the Central Bank of Egypt to issue a statement on Monday calling on banks not to listen to rumors circulating about the fiscal health of the nation.


In a statement carried on official news websites, the bank declared its commitment to guarantee all deposits in local and foreign currencies to banks in Egypt and said banks are “financially strong enough” to ensure the fulfillment of any obligations toward clients.


Late Monday, the president issued a decree banning people from leaving Egypt with more than $ 10,000 or its equivalent in other currencies.


There was one particularly nerve-rattling report in recent days that longtime Central Bank Governor Farouk Okdah had resigned. The report came on Saturday during the second and final round of voting on the constitutional referendum.


Official media quickly retracted the news after reporting it. The governor then turned up at a meeting of the government’s economic team on Sunday in an apparent attempt to quell nervousness over the state of the economy.


Egypt’s currency had been stable trading around 6 pounds to the dollar for the first half of the year. It has since slipped, especially in the past two months as political instability worsened. The Central Bank of Egypt listed Tuesday that the dollar was selling at 6.18 to the Egyptian pound. To buy dollars at currency exchanges, the rate was 6.20.


Since Egypt’s uprising nearly two years ago, the country has lost more than half of its foreign currency reserves from $ 36 billion in 2010 to around $ 15 billion currently. The reserve level has been slightly propped up by some Qatari deposits in past months.


Underlining the cash shortage, unofficial estimates put Egypt’s reserves at just around $ 4 billion in hard currency, with the rest in gold and dollar treasury bills for the local market.


Major foreign currency earners, such as foreign direct investment and tourism, have dropped off because of political unrest and deterioration in security following Hosni Mubarak’s ouster in February 2011.


Egypt has requested a $ 4.8 billion loan from the International Monetary Fund to bridge the burgeoning budget deficit, but talks largely stalled this month after mass protests turned violent over disputes around the draft constitution.


Economic experts say that Egypt’s current foreign reserves barely cover three months of imports, which is the IMF’s minimum recommended coverage.


In another blow, Standard & Poors downgraded Egypt’s long-term credit rating by one notch to B-, six steps below investment grade.


One of biggest problems facing the market, according to those experts, is a lack of transparency on the part of President Mohammed Morsi’s government.


“The economy is a reflection of the political unrest,” said Khaled Abdel-Hamid, head of Treasury at Union National Bank of the UAE in Egypt. “We need transparency. The people have to know the real position of the economy in Egypt.”


He predicted in 2013, the pound will continue to devalue and inflation rates will rise, affecting the price of food and basic commodities.


“What matters is the end result. People want to live. If people can’t find food or security, what does it mean if there is a president or constitution?” banker Abdel-Hamid said.


The London-based consultancy Capital Economics has said, though, that the Egyptian pound “looks significantly overvalued” and estimated that it might need to fall by around 20 percent in order to restore competitiveness.


Core inflation, which excludes regulated items and fruit and vegetables, rose to 4.6 percent in October month from 3.8 percent on an annual basis in September. Subsidy cuts and tax increases linked to the IMF agreement could push inflation to 8 percent next year, Capital Economics estimated.


Egyptian Prime Minister Hesham Kandil said Tuesday that his government was focused on luring foreign investors back to Egypt, supporting the foreign reserves and plugging the budget deficit.


“A priority for the government to raise employment rates, reduce inflation levels and increase Egyptian exports’ competition abroad,” he said.


Leading civil society and rights groups have protested against the IMF deal, saying that the government has not released the terms of the agreement being worked out. Rumors swirling around impending tax hikes, subsidy cuts and other bread-and-butter issues have heightened the public’s concern. Around 40 percent of Egyptians live just at or below the poverty line of surviving on around $ 2 a day.


Promises by Morsi and his Muslim Brotherhood group that the Islamist-drafted constitution would bring about the stability Egyptians crave were dismissed by economic experts who warned that without enough currency reserves, there is little to stop the pound from falling steeply in value.


“If anything, we were stable. We are still entering the period of instability,” said Haytham Abdel Fattah, head of the Treasury and International Markets Manager at Industrial Development Bank. “The instability of the foreign exchange rate is not at all detached from the political instability. It is a reflection and clear mirror to what is happening,” he added.


Tens of thousands of Egyptians protested ahead of the referendum on the charter to demand a new and more diverse assembly to draft the constitution. Instead, the Islamist-dominated assembly hurriedly passed it before a court could rule on the panel’s legitimacy. Morsi issued decrees, later rescinded, that gave him near-absolute powers to push the constitution to a nationwide vote.


Backers of the Brotherhood and others Islamist parties also rallied in support of the charter, leaving the country split and leading to violent clashes between the two camps on Dec. 5 that killed 10 outside the presidential palace in Cairo this month. The turmoil rocked Egypt’s stock market, delayed the IMF loan talks and hurt the country’s peak tourism season.


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Toronto reaches skyward, but how dark the clouds?






TORONTO (Reuters) – Barry Fenton walked to the bank of floor-to-ceiling windows in his 30th-floor uptown Toronto penthouse suite and declared, “This is the best view of the city.”


To the south, a mass of steel-and-glass skyscrapers glinted in the bright autumn sun. Several cranes were in motion on unfinished buildings, a common sight in a city in the midst of a residential building boom.






“If you look around the core, every building you look at has a different look to it, a different ambience,” said the energetic co-founder of Lanterra Developments, one of the city’s most active builders. “That’s important.”


Fenton, 56, says he is confident the city’s condominium market will remain strong — despite warnings that it is all moving too far, too fast — and has an ambitious lineup for future development. And he is not alone in his optimism.


Toronto‘s seams are bursting with new condo and hotel towers designed by star architects like Frank Gehry and built by famed developers like Donald Trump.


But Fenton and others who see Toronto emerging from its “pokey” past — as a columnist in the Globe and Mail recently described it — face some formidable obstacles: an infrastructure buckling under soaring density rates, the laws of supply and demand and preservationists who say too many new towers are destroying the city’s character.


Canada’s central bank drew a bead on the city of 2.6 million this month in its weighty “Financial System Review,” warning of “potential future supply imbalances” in the condo market.


The Bank of Canada noted that the number of unsold condominiums in pre-construction has doubled, to 14,000, over the past year.


Greater Toronto home sales have slowed after years of steady increases. Sales fell 16 percent in November from the same month a year ago, according to the Toronto Real East Board. So far, however, prices are flattening, not falling, as some analysts have predicted.


In defiance of warnings by the central bank and economists, two mega-projects were unveiled within days of each other in October — a three-tower condo complex to be designed by Gehry and a multi-tower office project that includes a massive casino.


RACE TO THE TOP


More skyscrapers — 147 of them — are being built in Toronto than anywhere in North America, according to Emporis, the German data provider. That is twice as many as in New York, a city with about three times the population.


Toronto is getting taller fast. Fifteen buildings that will be more than 150 meters (492 feet) high are under construction, more than anywhere in the western hemisphere.


The recently completed Trump International Hotel topped out at 277 meters, just shy of Toronto’s tallest skyscraper, the 72-story First Canadian Place, which is 298 meters. That height could be exceeded by a couple of major projects on the drawing boards, including the Mirvish project.


(The city’s tallest freestanding structure, however, is the CN Tower, which soars over Toronto at 553 meters.)


“Toronto is creating a very sustainable future by building condos downtown,” said Daniel Libeskind, the American architect, who was in Toronto in October for a ceremony for one of his latest projects, the 57-story L Tower, with its sweeping, curvaceous, design that rises above the city’s modernist Sony Center for Performing Arts.


“It fights urban sprawl and brings people into the heart of the city.”


While building in big American cities and in Western Europe cratered following the financial crisis four years ago, Toronto never stopped booming. Demand for residential space has been strong, and while the office market has also been healthy, most of the new developments have been for condo projects.


Lanterra’s Fenton said his company has built some 9,000 condominium units in Toronto over the past 10 years and now has “in the hopper” up to 6 million square feet of property in downtown Toronto that is being rezoned for new projects.


Lanterra gained prominence over the past five years for the development of Maple Leaf Square, which included two condo towers, a hotel and office space, near the city’s hockey shrine, Air Canada Center, on land that had sat vacant for years.


Now it is “one of the hottest places to be,” said Fenton.


“ONE TOWER LEADS TO ANOTHER”


Some worry that Toronto can’t handle much more development.


“We have accumulated a serious infrastructure deficit,” wrote Ken Greenberg, a Toronto architect, in the Globe and Mail in October. “We have failed to make the investments in public transit that are urgently needed. Our narrow sidewalks and poorly designed streets are already jammed.”


He criticized the city officials and developers for a lack of coordinated planning. “One tower leads to another,” he said.


Despite decades of debate about transportation policy, Toronto has just two subway lines, a fleet of charming but lumbering streetcar lines and crumbling roadways.


Commuters in Toronto spend at least 80 minutes in traffic a day, on average — worse than what commuters face in London or Los Angeles — according to the Toronto Board of Trade.


Toronto’s City Planning Department did not respond to numerous requests for comment.


There is also concern about soaring neighborhood density rates. The city’s waterfront area has seen the most growth. Its population has soared 134 percent in a decade and is up 66 percent in the past five years, to 43,295, according to city data.


Toronto’s aging energy grid is strained. In July, downtown Toronto endured an eight-hour blackout after a transformer blew due to high demand. There was a similar outage last January.


THE MEGA-PROJECTS


Now two of the most ambitious projects the city has ever seen are being floated.


First out of the gate was theater impresario David Mirvish, who with his father, the late Ed Mirvish, helped create Toronto’s vibrant arts and theater scene.


In early October, Mirvish unveiled a plan for three condominium towers, with up to 85 floors each, that would be the city’s tallest buildings.


A podium at the buildings’ base would house two museums, including one for the Mirvish family’s contemporary art collection.


The Mirvish buildings would be designed by Gehry, the celebrated Canadian-born architect whose 76-story 8 Spruce Street residential tower was just completed in New York.


“These towers can become a symbol of what Toronto can be,” the 83-year-old Gehry said at project’s unveiling. “I am not building condominiums, I am building three sculptures for people to live in.”


Two weeks later, Oxford Properties Group, a Canadian developer with a $ 20 billion global real estate portfolio, announced a $ 3 billion makeover of the downtown convention center, just south of the Mirvish and Gehry project. It envisions a casino, two hotel towers and two office towers that would be among the tallest in the city.


Adam Vaughan, a city councilor whose district would encompass both projects, said a lot more planning is needed. He had kinder words for the Mirvish proposal — “it’s a transformative and astonishing proposal” — than for Oxford’s project, which he called “all out of proportion.”


“It’s time to have a really smart conversation about how we are building this neighborhood because there is a hell of lot of density arriving not just with this project but with all the projects that have been approved,” he said in an interview.


AT THE KIT KAT


Al Carbone, owner for the past three decades of the Kit Kat restaurant, doesn’t think people like Vaughan are listening to him, as the councilor and other politicians are not heeding the growing concerns about the rapid pace of development.


He said buildings are springing up too close to lot lines, creating jammed sidewalks and alleyways. And the sun does not shine on the streets like it once did.


He supports the Mirvish project, which would preserve his street, known as Restaurant Row. But he is battling a separate 47-story building that would go up steps away from his restaurant.


The plan, which still must be approved, would retain the historic facades of buildings on the street, which Carbone believes will destroy the character of the row.


“It’s a tough battle,” said Carbone, who launched the website SaveRestaurantrow.com to drum up support in opposition to the project. “You can’t have a condo on every corner.”


WHERE IS TORONTO HEADED?


Some believe Toronto is at a crossroads as developers, politicians and citizens debate the rapid changes the city’s urban landscape.


The Globe and Mail’s Marcus Gee dismissed the idea that the development was somehow bad for the city in a column in October, saying the condo boom “has transformed our once-pokey downtown into a vibrant, around-the-clock urban community.”


David Lieberman, an architect who also teaches at the University of Toronto’s architectural school, agrees the new developments have been good for the city, but he is not sure the city’s citizens are ready for it.


“We have such an excellent opportunity to get things right, but there is the Canadian conservatism,” Lieberman said, sipping coffee in his studio in an old downtown Toronto house. “Canadians in their city building are not risk takers.”


(Reporting By Russ Blinch. Editing by Janet Guttsman and Douglas Royalty)


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Sprint salesman refuses to sell iPhone to customer, says his ‘fingers are too fat’ to use it







We’ve known for a while now that some mobile carriers have been instructing their sales staff to start pushing their customers away from Apple’s (AAPL) iPhone and toward Android or Windows Phone devices. The reason is simple: carriers pay a lot more to subsidize Apple’s popular smartphone than they do with other devices and they’d prefer to have higher gross margins at the end of each quarter. But now a Tom’s Hardware reader reports that a Sprint (S) representative has taken pushing non-iPhone products to a whole new level and is actually insulting people who insist on buying the device.


[More from BGR: Online retailers caught using ‘discriminatory’ practices to target shopping discounts]






When the customer told the Sprint representative that he wanted to get an older iPhone 4 for free as part of his upgrade, the representative called the device “a piece of s—” that breaks too easily and is too small for many users.


[More from BGR: First photos of BlackBerry 10 ‘N-Series’ QWERTY smartphone leak]


Instead, the salesman recommended that the customer by a Samsung (005930) Galaxy S III. When the customer again refused, the salesman took things a step farther and told the man that his fingers were simply too fat to use the iPhone and that he’d need a larger screen to use a smartphone properly.


Needless to say, these up-sell-by-insult tactics weren’t exactly effective for the salesperson and the customer angrily stormed out of the store without buying a new phone.


This article was originally published by BGR


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Little change in overtreatment at doctors’ offices






NEW YORK (Reuters Health) – Although some Americans are getting more of beneficial treatments that were underused in the past, including drugs for heart disease, others are still being overtested or overtreated for a range of conditions, according to a new study.


Researchers found U.S. doctors’ offices made progress on six of nine “quality indicators” for recommended and underused therapies but only scaled back on two of 11 unnecessary and potentially harmful health services.






Those findings reflect a growing concern over skyrocketing health care costs – and the realization that doctors and hospitals are going to have to find places where services can be scaled back.


“We all know that we need to do something about it, and one component of the high health care costs is the overuse and misuse of therapies and interventions,” said Dr. Amir Qaseem, director of clinical policy at the American College of Physicians.


It’s not about getting rid of services that are too expensive, he told Reuters Health, but evaluating what current tests and treatments may offer little value for certain patients.


For example, two overuse indicators included in the new analysis are screening men age 75 and up for prostate cancer and screening women 75 and older for breast cancer.


“For men who are getting screened over the age of 75, the likely benefit doesn’t happen within a patient’s lifetime,” Qaseem said, because prostate cancer is often very slow-growing. And that’s assuming prostate specific antigen (PSA) tests are beneficial at all.


Regardless of a man’s age, however, the tests can still lead to invasive biopsies that come with side effects such as a risk of incontinence and impotence.


“We really need to start looking at some of these services that may be harmful,” added Qaseem, who wasn’t involved in the new research.


The findings are based on nationally representative studies of adult care in outpatient offices, conducted by the Centers for Disease Control and Prevention. Data came from 79,083 office visits in 1998-1999 and 102,980 visits in 2008-2009.


During that span, the use of many recommended therapies improved. For example, 28 percent of people with coronary artery disease were given aspirin in 1998-1999, compared to almost 65 percent a decade later.


Likewise, the use of statins more than doubled in those same patients, from 27 percent to 59 percent. In people with diabetes, statin prescriptions increased from 12 percent to 36 percent.


However, there was little change in rates of unnecessary and overused services, including some types of cancer screening for older adults or x-rays and urine tests done as part of a general check-up.


Two of those overuse indicators improved: cervical cancer screening for women over 65 dropped from 3 percent to 2 percent, and unnecessary antibiotic prescribing for asthma flare-ups fell from 22 percent to 7 percent.


On the other hand, rates of prostate cancer screening for older men increased, from between 3 and 4 percent to almost 6 percent, according to findings published Monday in the Archives of Internal Medicine.


The lead author on the study from New York’s Mount Sinai School of Medicine, Dr. Minal Kale, said the set of quality indicators her team used doesn’t necessarily represent all tests and treatments provided in outpatient care.


And she added that the overuse of medical services is a complicated issue.


“Culturally, there’s a lot of resistance to limiting access to health care services because it quickly becomes politicized,” Kale told Reuters Health.


“The question about overuse really needs to come back to quality. It’s about quality of the care that we’re delivering to patients.”


The goal, she said, is to “increase the value and the quality of our health care system while also paying attention to the costs.”


SOURCE: http://bit.ly/LvmYaB Archives of Internal Medicine, online December 24, 2012.


Medications/Drugs News Headlines – Yahoo! News





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Retailers launch online bargains







The battle for the consumer has moved online with retailers bringing forward the start of sales after reports of lacklustre spending on the High Street.






Marks & Spencer and John Lewis are among major names to start discounting online in the hope that shoppers will be browsing sites over Christmas.


Sales online have traditionally begun on Christmas Day or Boxing Day.


Reports that millions of consumers will spend the holiday shopping online prompted a warning from Church leaders.


Former Archbishop of Canterbury Lord Carey said Christmas was a “special time” and should be spent with family and not logging-on. “We are now in danger of the gadgets taking over our lives and we are not in control of them,” he said.


And Steve Jenkins, a spokesman for the Church of England, urged people to make time to go to church and “maybe spend a bit of time online spending their new Christmas vouchers”.


But with the British Retail Consortium (BRC) warning that Christmas sales generally were likely to be “acceptable” rather than “exceptional”, retailers are looking for every opportunity to maximise sales.


M&S began its sales online at midday on Monday, while department store John Lewis said it would cut online prices when its stores close at 1700 GMT.


Debenhams has already started its online sale. Online giant Amazon will start its sale on Christmas morning, a day earlier than usual.


Continue reading the main story

We suspect that people will likely be more careful in buying – or reluctant to buy – items that they don’t really want or need in the sales”



End Quote Howard Archer IHS Global Insight


A report from Ofcom, the telecoms regulator, has estimated that shoppers spend an average £1,000 a year online each year. This is more than in any other country, including the US.


The popularity of online retailing contrasts with continued problems for the High Street.


‘Modest’


The BRC forecast that £5bn would be spent in the shops on Saturday and Sunday combined, the last weekend before Christmas. But Richard Dodd, the BRC’s head of Media and Campaigns, said that was nothing to get excited about, adding: “It’s been a very busy weekend which will be crucial to delivering a Christmas that is acceptable, rather than exceptional.”


He forecast a modest increase in cash spending on a year go, but not necessarily any significant increase because household finances are under pressure.


Economist analyst Howard Archer at IHS Global Insight said the weakening in household finances could not come at a worse time for retailers, and it highlighted why Christmas spending was so modest.


“The suspicion has to be that consumers will be especially keen to take advantage of genuine major bargains in the sales to acquire items that they cannot otherwise afford or are reluctant to make at the moment,” he said.


“However, we suspect that people will likely to be more careful in buying – or reluctant to buy – items that they don’t really want or need in the sales.”


Nevertheless, some shops reported brisk trading.


Sainsbury’s reported its busiest ever hour in terms of customers served from midday to 1pm on Sunday, while 35 branches opened at midnight and traded until 6pm on Monday.


More than a million visitors were expected in London’s West End during the three-day period from Saturday to Christmas Eve, during which more than £100m was expected to be spent.


‘Critical condition’


Bluewater shopping centre in Kent was also anticipating a surge in sales on Monday as Saturday’s footfall was up 14% from the previous week.


And the problems facing retailers was underlined on Monday in a report by business recovery group Begbies Traynor. It estimated that tough Christmas trading conditions had left nearly 140 firms in a “critical” condition.


Book retailers were among those in significant distress, hit by competition from players such as Amazon, while convenience stores have suffered from the rising dominance of supermarkets.


However, online retailers have seen sales figures improve, Begbies said.


BBC News – Business





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